Effective date: 03 December, 2022
The General Data Protection Regulation (GDPR) is European Union legislation to strengthen and unify data protection laws for all individuals within the European Union. The regulation came into effect from May 25th, 2018.
As a Estonian business, but also as people who value privacy, we are fully committed to being compliant with GDPR and all data protection best practices.
This page lays out our commitment to data protection and makes transparent what data we store about our users.
Who we are
Our company, RocketOne OÜ (as opposed to RocketAPI, our product commercial name) is a Private limited company (known as osaühing in Estonia). Our address is: Ranna 6 Võiste Häädemeeste, Pärnumaa 86501. Our Estonian register number: 16267811.
If you have any questions regarding this topic, feel free to send us an email at [email protected]
What data do we collect?
On our website:
Our website (as opposed to our social scraping APIs) is hosted by Hetzner in the Germany.
On our website we use self-hosted Plausible analytics to help us understand, in anonymized form, how the site is being used.
Registering for a free trial requires acceptance of our publicly available terms & conditions.
On our APIs:
When you send us an API request we send you a response and then log the query. We later analyze the logs to see how we can improve our service. We don't log the response content. All logs are deleted after 7 days.
Customer/Financial transaction information:
If you become a paying customer (as opposed to just using our free trial) you will need to provide us and our payment partners (Stripe for the payment processing) with valid billing information. We will be able to see your name, billing address, email address, and VAT number (if you have provided one). We are not able to see your credit card number, only Stripe has access to that.
As any business, we of course share transaction data with our accountants and with the relevant tax authorities when we pay VAT and file our annual tax return.
Data Processing Agreement
Becoming a customer of our service implies acceptance of our Data Processing Agreement, unless otherwise explicitly agreed with us in writing.
Any user (paid or free-trial) can request to have their account deleted at any time, this can be done by contacting us at [email protected]. For paying customers we of course have to keep records of all completed transactions for tax purposes.